Legal
Privacy Policy
Last updated:
Who We Are
CompGrid Ltd (“CompGrid”, “we”, “us”, “our”) is a company registered in England and Wales. We operate the website at compgrid.co.uk and provide B2B competition-platform infrastructure.
We are the data controller for the personal data described in this policy. If you have any questions, contact us at enquiries@compgrid.co.uk.
What Data We Collect
We only collect personal data you provide directly to us via our contact form:
- Name
- Business email address
- Company name
- Phone number (optional)
- Message content
We do not use tracking cookies, advertising pixels, or analytics that collect personal data. Our website does not use Google Analytics or similar third-party tracking services.
Why We Collect It and Our Legal Basis
We collect and process your data for the following purposes:
- Responding to your enquiry — legal basis: legitimate interests (Article 6(1)(f) UK GDPR). We have a legitimate interest in responding to businesses that contact us, and this interest is not overridden by your rights.
- Pre-sales communications — legal basis: legitimate interests. We may follow up with you about our services if you have expressed interest. You may opt out at any time.
We will never sell your data or use it for purposes incompatible with why you provided it.
How Long We Keep Your Data
We retain contact enquiry data for up to 24 months from the date of last meaningful contact. If no commercial relationship develops, we delete your data at that point. You may request deletion at any time.
Who We Share Your Data With
We do not sell or share your personal data with third parties for their own marketing purposes. We may share data with the following categories of service providers who process data on our behalf:
- Email hosting and delivery providers
- Cloud infrastructure providers
All such processors are bound by data processing agreements and may not use your data for any purpose other than delivering services to us.
International Transfers
Where we use service providers located outside the UK or EEA, we ensure appropriate safeguards are in place — such as the UK International Data Transfer Agreement or Standard Contractual Clauses — before transferring your data.
Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you.
- Rectification — ask us to correct inaccurate or incomplete data.
- Erasure — request deletion of your data where there is no overriding reason to retain it.
- Restriction — ask us to restrict processing in certain circumstances.
- Portability — receive your data in a structured, machine-readable format.
- Object — object to processing based on legitimate interests. We will stop unless we have compelling grounds that override your interests.
To exercise any of these rights, email enquiries@compgrid.co.uk. We will respond within one calendar month. We will not charge a fee for reasonable requests.
Right to Complain
If you believe we have handled your data unlawfully, you have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office (ICO):
ico.org.uk · 0303 123 1113
We would appreciate the opportunity to address your concerns before you contact the ICO.
Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or similarly significant effects.
Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top of this page will reflect the most recent revision. Continued use of our website after a material change constitutes acceptance of the updated policy.